Kepner Tregoe launches Frontline, a simulation-based training solution for frontline IT support and shop floor employees and operators

Kepner-Tregoe (KT), a global consulting and training firm focused on operational excellence, IT service management, and training, today announced the launch of a new training product, “KT Frontline”. Frontline utilizes simulated scenarios, minimal theory and maximum application and was created for frontline employees in a range of industry sectors working in operations, manufacturing and IT. KT Frontline is designed to increase problem solving efficiency and agility and strengthen skills in quick incident resolution “at the front-end”.
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